#Disabled# lines in the RC file

Due to Issues with FilerView Incorrectly Setting /etc/rc Parameters, Storage Controllers may have a Misconfigured rc File


If you have used FilerView to modify the network interface parameters, your storage controllers may have a misconfigured rc file. The issue is that FilerView incorrectly prepends a "#Disabled#" tag in the "ifconfig" line for the respective network interface. This will not be a problem until the storage controller is rebooted, when a loss of connectivity will be experienced on the respective network interface.


Please use the following procedure to verify if your rc file is configured properly:

* Check if any "ifconfig" line has a "#Disabled#" tag in your rc file.

* #Disabled# ifconfig e0a `hostname`-e0a netmask……mtu 1500


* Check if the status of the respective network interface, e0a in this example, is UP or not:

* Filer> ifconfig e0a

* e0a: flags=4858043 mtu 1500


If the respective network interface has "#Disabled#" and "UP" status, then your storage controller may be exposed to this problem.

Any changes made to the "Modify Network Interface" page such as changing IP address, netmask, broadcast address, media type, MTU size, trusted or WINS selection, etc. will result in this problem.


Product Affected


Data ONTAP® 7.2.1 through 7.2.3



Workaround:

Remove the #Disabled# tag by manually editing the /etc/rc file.


A fix for this issue is being developed and is presently scheduled for release in December. Check bug 238020 for the latest update.

Until the fix is applied, please use the above procedure to verify if the rc file is configured appropriately whenever FilerView is used for making changes to network parameters.


More Information

Bugs Online information (from NOW)


Bug Detail ID# 238020